Returns & Refund Policy – Shop Naked Studio  

At Shop Naked Studio, we take pride in offering high-quality skincare products. If you are not fully satisfied with your purchase, please review our return policy below.  

Returns  

We accept returns under the following conditions:  

– Return Window: You may return your item(s) within 30 days of purchase.  

– Product Condition: Items must be unopened, unused, and in their original packaging to qualify for a return.  

– Exclusions:  

  – Sale items are final sale and cannot be returned or exchanged.  

  – Treatment deposits are non-refundable.  

Damaged or Defective Products  

If your product arrives damaged or defective, we sincerely apologize. Please contact us through our [Contact Page] within 7 days of receiving your order, and we will work with you to resolve the issue as quickly as possible.  

Refund Process  

Once we receive and inspect your returned item, we will notify you of the status of your return. If approved, a refund will be issued to the original payment method used for your purchase. Please allow 5-7 business days for the refund to process, depending on your bank or payment provider.  

Exchanges  

At this time, we do not offer direct exchanges. If you need a different product, please initiate a return (if eligible) and place a new order.  

 How to Initiate a Return  

1. Ensure your item meets our return conditions.  
2. Contact us through our contact page with your order number and reason for return.  
3. We will provide you with return instructions. Customers are responsible for return shipping costs unless the item is defective or damaged.  
4. Once received and inspected, we will process your refund.  

For any questions regarding our return policy, please reach out via our Contact Page. 

Thank you for shopping with Shop Naked Studio!